FAQ / Store Policy
Ordering
* What forms of payment do you accept?
We accept Paypal
* Do you need a Paypal account?
No. You don´t need to sign up for Paypal to buy from us. Paypal just provide our secure checkout system (though you can pay using your Paypal account if you want)
* How to order without a PayPal account
Don´t wanna use paypal or have questions regarding combined shipping? Write to [email protected]
* Is this an official store?
Yes, you are buying through the band and supporting Shallow Waters directly
* Shipping
Shipping charges will be calculated and added to your order during checkout.
Please allow two weeks for delivery. If you have problems to receive your item pass this time, please write us.
Out of stock items
We try to keep our webstore up-to-date but, if we do find that something you order is temporarily out of stock, we will notify you as soon as possible so that you can let us know if you wish to wait or refund your money.
Damaged Deliveries
Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). Do not, under any circumstance, accept a damaged delivery (e.g. an opened or damaged box), since by doing this you implicitly confirm the receipt of undamaged items.
Miscellaneous
- Prices are subject to change.
- Due to printing irregularities, slight divergences in color may occur.
- The delivered goods remain the property of Shallow Waters until paid in full.
- We only accept payment in Euro.